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System Features

Text customers instantly

Fully auditable system

No monthly charges

No pre-purchase of messages

Only pay for sent messages

Each text only costs 7.5p to 10p

SMS Text Applications

Service and MOT reminders

Vehicle ready for collection

Back ordered part arrivals

Customer prospecting

Marketing Campaigns & promotions

Single one off messages

SMS Text Costs

1 to 399 per qtr 10p each

400 to 999 per qtr 8.5p each

1000+ per qtr 7.5p each

sms text messaging

Pacific’s SMS text messaging function allows you send text messages directly to your customers from your computer creating a professional and efficient image.

Texting can help your business gain a competitive edge as you can keep in touch with your customers instantly making your communications channel simpler and cheaper. Pacific can be programmed to automatically send text messages to your customers for parts collections, service reminders and vehicle ready for collection messages.

sms text messaging Facts

An average of 80% of your customers will leave you their mobile number as a contact number for your service or parts department. If this is the case it will cost you an average of 70p to £1 for every call you make to tell them their vehicle or parts are ready for collection

On average a reminder letter to customer will cost you on average £1 to send with an average response rate of 40%

The response rate to text messages is on average over 90%

On average 80% of mobile phone users carry their phone all the times

1000 text messages per quarter will cost you only £75 + VAT

main benefits of sms text messaging

Texting saves you time when contacting customers as it is only takes seconds to write and it is sent instantly

Text messages cost a fraction of the price of a mobile phone call saving hundreds if not thousands of pounds

Texting does not interfere with the way you do business thanks to the unobtrusive nature of text messaging

The texting system is fully auditable with full management, control, history and reporting

Automatically send text messages to customers for service and MOT reminders and parts and service collections

Create marketing campaigns and send a text message to your customers to promote your goods and services

This allows a service manager to organize their time and quickly book in new jobs for customers.

There are no monthly charges for using the system or pre-purchase of messages, you only pay for sent messages

Vehicle service histories can be viewed from both customer and vehicle records.

Vehicle history stays with the vehicle for life irrespective of owner

SMS text messages can be sent upon completion of jobs or for service and MOT reminders saving time and money.